UPTIME ADVOCATE
YOUR DEDICATED SUPPORT SYSTEM
Your business is all about being efficient, and you can’t afford to have hard-working assets sitting on the sidelines. With the Uptime Advocate program, a second pair of eyes can monitor the health status of your fleet using Advanced Remote Diagnostics and other connected technology.
Every truck repair is assigned a case file that is posted to your online portal, offering at-a-glance information about the progress and details of each repair taking place on all your enrolled trucks across the International® service network. This means you get greater access to monitor repairs and communicate with the repair facilities and the Uptime Advocate team – all so you can more effectively manage your fleet operations.
Your Uptime Advocate Team will:
- Communicate the status of the vehicle throughout the service and repair process
- Monitor the case file with the dealer service department to help coordinate repair support
- Coordinate parts procurement as well as technical and field support as needed
